Swine Flu Pandemic – IT to the Rescue

Friends,
While reading the news and watching TV this morning, I have come across the term “swine flu” at least 50 times. I am not going to try and downplay the threat level, however; the last thing we need is panic. Why? Because when we panic it affects our ability to think and make decisions. One [...]

New Capabilities of Microsoft BPOS

Today, Microsoft has announced the new capabilities of its Business Productivity Online Suite (BPOS) by sending an email to existing BPOS customers. The new capabilities include what Microsoft calls “IM & Presence Awareness,” and includes Microsoft Office Communications Online or simply web-based instant messaging that can be restricted for use within your organization.  According to [...]

Conspiracy theory, or Microsoft’s new Cloud “strategy”?

 
Friends,
Today I am going off-topic because I believe in professional integrity, business ethics, and good business practices. Having been an IT executive for almost two decades, I thought I had seen it all when it comes to questionable competitive strategies. I must note that normally I don’t believe in conspiracy theories and would not want [...]

Telecom as a Service or Cloud Call Centers

Telecom infrastructure management and administration take much time and resources and eventually become a burden of IT departments. For years IT executives tried to push it out of IT departments into Operations or even Finance. Why? Because it was not “cool” enough, consumed a ton of time and at the end of the day it was [...]